Privacy Policy

Fluent BCI Holdings Pty Ltd (ABN 46 686 580 316) ("we", "us", or "our") is committed to providing quality services to you and respecting your privacy.

This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).

1. What Personal Information Do We Collect?

Personal Information is information or an opinion that identifies an individual. The types of Personal Information we currently collect include:

• Contact Information: Names and email addresses (for example, when you use our "Register Interest" form).
• Recruitment Information: CVs, resumes, and employment history (if you email us regarding career opportunities).
• Usage Data: Information about how you use our website, collected via cookies and analytics tools.

Note on Sensitive Information: We do not currently collect patient health data or medical records via this website. If you apply for a role via our careers email, we may collect "sensitive information" (such as health information or criminal records) only if strictly relevant to the role and with your consent.

2. Why Do We Collect It?

We collect your Personal Information for the primary purpose of providing our services and information to you. We use your information to:

• Respond to your enquiries and "Register Interest" submissions.
• Send you updates about our company and technology (marketing), where you have opted in.
• Assess your suitability for employment (if you have submitted an expression of interest).
• Analyse website traffic and improve user experience (via Google Analytics).

You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or using the unsubscribe link in our emails.

3. Third Parties and Disclosure

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, we may use third-party service providers to assist us in operating our business.

We may disclose your Personal Information to:

• Service Providers: IT, hosting (WordPress), and data analysis providers (Google Analytics) who assist us in running this website.
• Legal Authorities: Where required or authorised by law.

We do not sell your Personal Information to third parties.

4. Cookies and Analytics

Our website uses cookies to improve your experience. We use Google Analytics to understand how visitors engage with our site. This data is aggregated and anonymised where possible. You can choose to disable cookies through your browser settings, though this may affect how the website functions.

5. Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

6. Access to your Personal Information

You may access the Personal Information we hold about you and request to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

7. Policy Updates

This Policy may change from time to time and is available on our website.

8. Contact Us

If you have any queries or complaints about our Privacy Policy, please contact us at:

Fluent BCI Holdings Pty Ltd
Email: info@fluentbci.com
Address: Sydney, NSW 2000